From engineers and scientists to cyber experts and software developers, SNC brings together nearly 5,000 team members committed to solving the world's toughest and most complex technology challenges

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"Content is hard to find are not being read. Too many links and places to look. We don't know what is going on in the business"

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With more then 650 business sites and multiple News channels, SNC needed some sort of better way to communicate to everyone and make it all available in an easy way. Portals used to be just a page of links into different databases, which heavily siloed, hindered collaboration and were very costly to maintain.
The Intranet didn’t have any Connections information and it was only very few people that could maintain it through a very slow and time-costly process.

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SNC wanted to make the business units maintain their own areas and empower them selfs to make the changes but this was not possible.

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workplaceON created a single site that brings all the information and content together into a single portal, with interactive pages, increased collaboration, less maintenance, and a user experience that is increasing adoption throughout the organization.

With workplaceON people are now able to search and find the right information in stead of static pages before. People are happier and participating more then ever. An unexpected outcome has been less calls to the Service Desk!!

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Going from static updates that could take 2-3 days sometimes, the content is now updated daily, hourly up to the minute sometimes depending on how fast SNC authors are writing content.

After being live for almost a year, the outcome has been:

• Increased readership of news articles - before there was maybe 1 comment or a like. Now its increasing so we know people are reading the news
• Less intervention from IT to update site - No Change Control!
• People can now find the business sites in Connections and are discovering new ones
• Decreased cost of staff time to maintain site
• Better user experience - people are happier
• People are not wasting time anymore - now they can search for the right information

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